A. Customized software applications
Pro Value develops a wide variety of customized software applications and programs in the following areas: database design, custom programming, client-server internet and intranet software applications.
B. Project Management
The Project and Services Management (PSM) process is based on a customization of the market standard practices according with customer demands and Pro Value maturity level.
Pro Value Project Management Methodology is based on Prince2 standards and concepts, adjusted accordingly with Pro Value Governance Framework and roles.
C. Service management
Pro Value Service Management Methodology is based on ITIL and was defined in tied relation with Service Operation framework. The Service Manager covers multiple ITIL roles, as follow:
The Demand Manager is responsible for understanding, anticipating and influencing customer demand for services. The Demand Manager works with capacity management to ensure that the service provider has sufficient capacity to meet the required demand.
Service Portfolio Manager
The Service Portfolio Manager decides on a strategy to serve customers in cooperation with the IT Steering Group, and develops the service provider's offerings and capabilities.
The Project Manager is responsible for planning and coordinating the resources to deploy a major Release within the predicted cost, time and quality estimates.
The Release Manager is responsible for planning and controlling the movement of Releases to test and live environments. His primary objective is to ensure that the integrity of the live environment is protected and that the correct components are released.
D. EU Structural Funds Consultancy
Due to the involved in EU Funds Projects implementation, Pro Value staff accumulated in-deep experience in:
- technichal consultancy for EU Funds request preparation
- project implementation
- audit and support